Conditions d'utilisation

PrestaGuardian — Terms and Conditions


Registered office: BOOTIKEXPRESS LIMITED an Irish Private Company Limited by Shares. c/o pod 2, The Old Station House, 15A Main Street, Blackrock. Co.Dublin, A94T8P8 (Ireland)

Chief of publication: Hady Hobeich

Registration number: 675624

No taxes is applied for company that provide a VAT EUROPEAN TAX NUMBER (TVA INTRACOMMUNAUTAIRE)

E-mail: contact @ PrestaGuardian.com

Hoster : OVH HOSTING LIMITED is a subsidiary of OVH Groupe SA, a company registered with the Lille company registry under the number 537 407 926 sise 2, rue Kellermann, 59100 Roubaix.

PrestaGuardian is a registered trademark.

Object
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the PrestaGuardian plugin (the "Service") operated by Julio Potier ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

The present conditions of sale aim at defining the contractual relations between PrestaGuardian and the purchaser and the conditions applicable to any purchase carried out through the merchant PrestaGuardian website, whether the purchaser is a professional or a consumer.

The acquisition of a good or a service through this website implies unreserved acceptance of the present conditions of sale by the purchaser.

These conditions of sale will prevail on all other General or specific, not expressly approved by PrestaGuardian.

PrestaGuardian reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the purchaser.

Characteristics of the goods and services offered Products and services offered are those which appear on the website https://PrestaGuardian.com

Each product is accompanied by a description.

Pricing
Catalog prices excluded VAT in Euros (default), conversion rates are chosen by PrestaGuardian.com.

PrestaGuardian reserves the right to modify its prices at any time, on the understanding, however, that the price appearing in the catalog the day of the order will be the only applicable to the purchaser within the period of the purchase.

Prices in euros for yearly: 1 site 99.99€ for SILVER plan, 1 site 199.99€ for GOLD.

Agency Pricing
Agency price will add a 99$ fixed fee, it allows you to obtain as many different keys as your license allows instead of a single unique key for all the sites. This license format is accessible to any professional and not to individuals. Key resale is then allowed if the customer is already your customer, so you can't just resell the keys to visitors to one of your sales pages.

Support
Priority support is only for people who bought a licence still active.

Priority does not mean instant support. It means that you'll get an answer before people without a valid licence and from free version. Tickets from support and contact sent by using forms on pages like /support and /contact or sent by email on support @ PrestaGuardian.com are all sent on Freshdesk. If when resolving a ticket, we ask you an admin account or FTP access on the website host, those informations will be saved on Freshdesk's servers, not on PrestaGuardian.com server at OVH. We still recommend you to use our free temporary and secure message service to send sensitive informations from your dashboard.

Order
The buyer who wishes to acquire a product or a service must:

Fill in the form on which it will give all requested data or log in the customer account if it has one;
Validating his order after it is checked;
Make the payment under the conditions laid down;
The payment of the order entails acceptance of the present conditions of sale, recognition in having perfect knowledge and renunciation to take advantage of its own conditions of purchase or other conditions.

All the data supplied and recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

The seller will communicate by e-mail confirmation of registered order.

Payment
The price is payable to order.

Payments will be made through the secure system provided by Paypal or Stripe which uses SSL protocol (Secure Socket Layer) in such a way that the information transmitted is encrypted by a software and that no third party can take note during transit on the network.

Payments are compatibles 3-D Secure, MasterCard SecureCode, Verified by VISA.

Buyer’s account will only be debited during the shipment of the products or the services available and only the amount of goods or services delivered or downloaded.

Delivery is instant.

The service is billed in advance on yearly basis.

The service will set an auto-renew (subscription) in your paypal account or our stripe account and your paypal or credit card will be debited each year. To cancel, read "Termination".

No refund will be done for non used credit.

You can upgrade your account whenever your want. There is no (technically) downgrade possible.

Renewals
When buying PrestaGuardian Plan, you activate a yearly recurring subscription either in Stripe or Paypal according to. You have the opportunity at any time to cut this recurrence and continue to enjoy your license until the end of its period. Then the plugin will behave like the free version, losing all the benefit from SILVER or GOLD features. It will be asked to reinstall the free version to get updates since the Paid Plan can't without a valid and active license.

At the end of the period of purchase - and if the Paypal account allows it or if the credit card linked to Stripe (of which we are NOT aware of the number) is still valid and not expired - a debit of the amount the current license will be debited from your account.

This means that if you have recently upgraded your license (eg from SILVER plan to GOLD plan), then the rate will be based on the "GOLD" rated at the price of the day this upgrade was purchased.

Refund Policy
We firmly believe in and stand behind our product 100%. However, we understand that it cannot work perfectly for everyone all of the time.

We do not refund any paid plan that have been used minimum 1 time!

Service "post hack"
The "virus removal" service does not contain a license for PrestaGuardian, it is not mandatory to be able to benefit from the service, neither before nor after. The service starts at € 299 NET, in most cases it is sufficient, in others, you may be asked to double the purchase or receive a personalized quote covering the actual full work that can be done. Indeed, there are differences between each hack, and between a light site, hacked for 1 month and a heavy site, hacked for 1 year, the workload is obviously more imposing. Time spent must be billed. You have the possibility of refusing this quote and requesting reimbursement of the first purchase, we will refunded instantly while alerting you to the danger that you will incur and the possibility of losing your website (which costs much more…). This service guarantees that 100% of found malware will be deleted (if they are files added by hacking) or cleaned (if hacking has infected files on the site). The service does not guarantee that piracy does not return, it is indeed here a cleaning, a deletion. If a flaw was exploited to hack you and the flaw still exists in your installation, it is likely that this continues. The files of the FTP and the database are checked, + the contents of the .htaccess files, the possible .user.ini and finally the version of PHP. The configuration of the Apache server and the PHP app are not audited. You will then once again be offered a security audit estimate in order to find the flaw (s) and to plug and fix them. It is possible that nothing will be found after our search. The amount paid is not refundable because we will still have spent time to know that there is nothing to find. The only possible case of refund is that of the refusal of a quote, or if we could not start the work (because you did not provide the FTP for example) and a refund is requested.

Licence usage
When you buy a license plan, this must be done for your sites: sites that you own or where you're the webmaster. We do not provide support for sold keys where you are not webmaster, owner or doing the maintenance. A client with your key cannot ask for support, you have to for them.

Accounts
When a client account is created with us, you must provide us information that is accurate, complete, and updated at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You must be a human, automatic creation of accounts using a script, crawler, bot is strictly forbidden.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. More informations about our privacy policy.

Links to other websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by PrestaGuardian.

PrestaGuardian has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that PrestaGuardian shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or cancel your account. By cancelling your account all your data, images will be deleted.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Responsibility
The seller, in the process of selling online, is only bound by an obligation of means; its responsability shall not be held liable for a damage resulting from the use of the Internet such as data loss, hacking, virus, rupture of the service, or other unintended problems.

Intellectual property
All the elements of the PrestaGuardian website are and remain the intellectual and exclusive property of PrestaGuardian.

No one is authorized to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the website they are software, visual or sound.

Personal data
In accordance with the law on data processing, files and freedoms of January 6, 1978, the identifying informations to purchasers may be subject to automated processing.

PrestaGuardian reserves the right to collect informations about the purchasers including using cookies, and, if desired, to transmit to business partners collected informations.

Purchasers can oppose the disclosure of their details by notifying PrestaGuardian. Similarly, users have a right to access and rectify data concerning them, in accordance with the law of January 6, 1978. Email us at contact @ PrestaGuardian.com.

Archiving – Proof
PrestaGuardian will archive the purchase orders and invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized records of PrestaGuardian will be considered by the parties as proof of communications, orders, payments and transactions between the parties. More informations about our privacy policy.

Governing Law
These Terms shall be governed and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Updated on January, 07, 2024.